Shipping policy

All addresses must be correct in order to receive order in timely manner. If you input incorrect information, customer will be responsible for any delays on their order. Pannell Store will not be responsible for delays due to incorrect information given by customer. Customer is responsible for presenting the proper payment amount in order to improve fast shipping service. Choose the proper payment method that best suits you and be sure to make any necessary payments. Pay attention to terms and conditions as they may change in the future without notice. We reserve the right to cancel your order if we suspect fraud. If we detect any suspicious activity concerning your order we will exercise our right to cancel your order upon fraudulent activity. If we uncover who or what is the cause of these false attempts at checkout, we will exercise legal action against suspect of fraud. In doing so, we are reserving our customers privacy rights. If package is damaged during shipping we will issue a new order immediately. Upon issuing a new order the damaged item must be sent back to the address on the packaging. Pannell Store will not be responsible for any damage made by the customer. Damage produced by the customer will not be considered for return. However, Pannell Store will offer you store credit with the amount of credit we feel will satisfy the situation at hand. The amount of store credit offered will be less than the amount you paid or equal to the amount paid for the item personally damaged by customer. Should the customer choose to accept the store credit offered the customer will be able to shop for a new item or shop for the item broken without paying the full amount. Proof of personal damage to the item bought by the customer may be required in order to receive store credit. We reserve the right to ban any customer or take any legal action necessary if inspected damage to returned item looks self inflicted. If any questions you may email us at thepannellfamily3@gmail.com.

Pannell Store email subject to change.